Healthcare Services
Audit & Adjustment Company provides a full range of HIPAA-compliant debt collection
products to healthcare providers throughout the United States, including: hospitals,
physician groups, and clinics. We deliver cost-effective recovery solutions that
emphasize respectful and professional communication with patients. It is our goal
to:
• Maximize the speed of recovery for past due accounts
• Stabilize your cash flow
• Increase your bottom line
Our impressive track record shows a recovery rate that far exceeds the national
average. There is no fee unless a collection is made and clients pay only for successful
recoveries.
Our team of collection professionals are trained in the industry standard of the
seven steps to a professional collection call. From identifying the patient, to
determining the problem and finding a solution. Our collection agents understand
the difficulty patients have understanding the maze of insurance policies and can
detect when there is more information needed.
When the patient’s ability to pay is the obstacle, our collectors have at their
fingertips a litany of guaranteed solutions and resources to choose from, whether
it is in the best interest for the patient to refinance debt, or set up a payment
plan that will get the patient on track to financial responsibility and ultimately
a PAID IN FULL status. Our collectors know how to choose the right solution and
motivate the patients to respond and pay.
Understanding the requirements and concerns of the medical field and producing higher
than average results have solidified our position as a healthcare collection leader.