Debt collection services require more than just persistence. They require finesse, respect, consumer education and strong business processes. Our northwest operations center supports a large service oriented staff trained to motivate your consumers to resolve debts quickly.

In every collection situation, it is our commitment to collect the account while preserving the goodwill of both the consumer and creditor. Our collection policy is "firm but fair" and we attempt to make contact with the consumer within 48 hours of the account referral. Audit & Adjustment utilizes some of the finest skip tracing techniques in the collection industry. These tools provide us with instant data on consumers throughout the United States.

Each collector is thoroughly trained in the collection process, which is recognized by the American Collectors Association (ACA) as the most effective method to secure payment in full. All collection activity will be in compliance with Washington State and Federal laws to include the Fair Debt Collection Practices Act (FDCPA) and any subsequent amendments.

If these efforts prove fruitless, our representatives will begin an investigation process to obtain asset information through various public and private sources. Legal recommendation will then be made. No legal action will be initiated without the express written authorization of our client.

Our office is equipped with a Noble Systems state-of-the-art predictive dialing system. The hardware and software components deliver high performance, reliable telephone and contact management applications. The platform enables enhanced customer interaction and increased call penetration giving our company the ability to control the quantity of our communication tactics.